good customer service

on my twitter feed today I saw an offer from bubblebrothers of a buy one, get one free on one of the Champagnes they offer.

perfect on a hot summers day

I contacted them on twitter to see could I order online and collect later in the week when it suited. I was told that that was no problem, but then changed my mind and legged it from work sooner. I mentioned that I would do this, truth be told I was merely gloating that I was leaving work early!
Well, when I arrived into the English Market shop Austin had my champagne bagged and ready for road – it turns out they’d rung him from the other shop to say I’d be in. I love good customer service, it really adds to the enjoyment of shopping.
Thanks Austin and Julian.

brian at brianclayton.ie

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One Response to “good customer service”

  1. Julian says:

    You are very welcome.

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